Frequently Asked Questions (FAQ)

 

FREQUENTLY ASKED QUESTIONS (FAQ)

FREQUENTLY ASKED QUESTIONS (FAQ)


Registration for the 2022 Okanagan Granfondo (OG) is now open for participants who previously registered for the 2020/2021 edition. 2020/2021 registrants can use their roll-over credit – provided as a result of the cancellation of the 2020 OG– to register for the 2022 event at no additional cost this must be done by the deadline of Nov 30th, 2021.These participants will re-register using their original contact information (i.e. the same e-mail address used in 2020/2021). We encourage you to use your roll-over credit and register early.

I registered for 2020/2021, but I can’t make it to the event in 2022, what should I do?
Just like in previous years, you can transfer your registration to another participant. The roll over credit itself cannot be transferred, so you will have to register first for the 2022 event – using your own roll over credit – and then you would transfer your 2022 registration to another participant. More information on our transfer policies can be accessed here: https://okanagangranfondo.com/register/refund-transfer-policy


This FAQ should answer many of your questions relating to the Okanagan Granfondo (OG). If you have questions or need more clarification, please e-mail us at: info@granfondoaxelmerckx.com, and we will do our best to reply to you as soon as possible.